Frequenltly Asked Questions

Below are a number of frequently asked questions you may have.

Both electricity and water, as well as the kitchen, have certain peculiarities. Before you embark on your adventure we will explain everything calmly so that you can get the most out of it. In addition, we will provide you with a manual in the van for any questions you may have. In any case, we will also be at your disposal to clarify any doubts. Don´t worry, we are fluent in English and French 🙂

Our camper vans have all the features in a smaller size than a motorhome, and allow you to find parking places more easily and discreetly. Moreover, you will not have to take out elements such as camping chairs, etc… through which you will be camping instead of parking. This terminology is important, as it makes the difference between what is allowed and what is not. We will explain these concepts to you, as well as give you a copy of the instruction O8/V-74 of the DGT.  However, you must make sure that you are allowed to park wherever you park!!

Do not hesitate to contact us and we will help you to organise it if you wish. However, it is important and very useful to know that there are forums and websites updated by other travellers from which to get ideas of where to go and where to find great places to stay. Here are some of them, furgovw.org, park4night, caramaps….

On the booking page, you fill in the form with your preferences. No payment will be made and there is no commitment.  As soon as possible, you will receive an email indicating the available vans and a quote for each one. In the budget will appear how to proceed if you are interested.  

Of course it is. Our camper vans have a fairly compact stationary heating system with enough power to heat the passenger compartment quietly. Moreover, the consumption is reduced, approximately 2-3 litres for a whole night and allows you to save battery for electricity. 

You will also have a water heater to give you a hot shower whenever you want. 

With these facilities, our camper vans are perfect for alpine ski trips (on the slopes) as well as ski touring. 

When you hire one of our camper vans, a full-risk insurance is included with 24-hour roadside assistance. 
In order to collect the vehicle, you will need to send a copy or photo of your driving licence valid in the European Union by email. In case you are not from the EU, the international license in force. You must also be up to date with the payment of the vehicle and the deposit.
In order to enjoy the experience of driving a camper van with all the comforts, you must be over 25 years old and have had your licence for 2 years.

Driving teh van is limited to those persons who have been authorised to do so. However, any person travelling who meets the age and age requirements of the driving licence can join the authorised drivers at no extra cost.

The hours for collecting and returning the EasyFurgo and also for attending to the public are from 9:00 to 19:00 from Monday to Sunday. If necessary, please contact us to extend the opening hours.
The exact location of the place where the van will be delivered will be provided to you in the days prior to the rental. As a rule, it will be at a place where you can leave your vehicle while you are enjoying the pleasure of travelling with EasyCamper. It is also possible to have the van delivered to another location such as the airport, train station or your home for an additional cost.

The vehicle must be returned in the same condition as it was delivered. In contrary, check the penalties section in the Fares page for further description.

The vehicle must be returned in the same condition as it was delivered. In contrary, check the penalties section in the Fares page for further description.

As a general rule, the miles with EasyCamper are unlimited. However, there may be other conditions in which the miles are limited, which will be reflected in the contract. In case the initially contracted km are exceeded, the cost is 0.20 ? per km
  • If the cancellation is notified 30 days or more before the start of the rental period: the full amount of the reservation will be refunded.
  • If the cancellation is communicated 15 days or more before the rental start date: 30% of the total cost of the reservation will be penalized
  • If the cancellation is communicated less than 15 days before the start of the rental: it will be penalised with 100% of the total cost of the reservation.

If special causes related to COVID-19 occur in which mobility cannot be carried out/executed in the autonomous community where the van is rented

  • If the journey has not begun, the money will be refunded in full.
  • If the journey has begun, the money will be returned on the days not enjoyed as long as the minimum duration of the reservation has been exceeded. Otherwise, the part of the days not enjoyed will be refunded minus the percentage corresponding to the minimum reservation according to the season.

Yes, by prior agreement with us to the following countries: FRANCE, PORTUGAL, ITALY, BELGIUM, GERMANY, AUSTRIA, DENMARK, UNITED KINGDOM, IRELAND, NORWAY, SWEDEN, FINLAND, MONACO, HOLLAND, LUXEMBOURG, ANDORRA AND SWITZERLAND. 

Yes, pets are welcome in our furgos, but it will be necessary to indicate this in advance and pay an extra fee for the animal as a cleaning service.

The vans are 2.70m high, a little over 2m wide and depending on the model between 5.5m or 6m long. It makes driving like a car with the exception of tight corners. Don’t worry if you don’t have previous experience driving a vehicle of these dimensions as we will give you a practical class to get used to driving before you go.  

The vans are 2.70m high, a little over 2m wide and depending on the model between 5.5m or 6m long. It makes driving like a car with the exception of tight corners. Don’t worry if you don’t have previous experience driving a vehicle of these dimensions as we will give you a practical class to get used to driving before you go.  

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